.csh-chat{position:fixed;z-index:99999;right:20px;bottom:20px;font:14px/1.4 system-ui,sans-serif}.csh-toggle{display:grid;place-items:center;width:58px;height:58px;padding:0;border:0;border-radius:50%;background:#ee5224;color:#fff;box-shadow:0 4px 14px #0003;cursor:pointer}.csh-toggle:hover,.csh-toggle:focus-visible{background:#d9471d;transform:scale(1.05);outline:3px solid #ee522466;outline-offset:2px}.csh-toggle svg{width:29px;height:29px;fill:#fff}.csh-panel{width:min(350px,calc(100vw - 32px));margin-bottom:10px;background:#fff;box-shadow:0 8px 30px #0003;border-radius:10px;overflow:hidden}.csh-title{padding:14px;font-weight:700;background:#ee5224;color:#fff}.csh-note{padding:10px 12px 0;color:#475569;font-size:12px}.csh-contact{display:flex;gap:6px;padding:10px 12px 0}.csh-contact input{min-width:0;flex:1;padding:8px;border:1px solid #cbd5e1;border-radius:6px}.csh-log{height:240px;overflow:auto;padding:12px}.csh-log p{max-width:85%;padding:9px 11px;border-radius:9px;background:#f1f5f9;margin:8px 0}.csh-log .user{margin-left:auto;background:#fff0ec}.csh-panel form{display:flex;gap:8px;padding:10px;border-top:1px solid #e5e7eb}.csh-panel form input{min-width:0;flex:1;padding:9px;border:1px solid #cbd5e1;border-radius:6px}.csh-panel form button{padding:9px;border:0;border-radius:6px;background:#ee5224;color:#fff;cursor:pointer}.csh-panel form button:hover{background:#d9471d}
.csh-quick{display:flex;gap:5px;flex-wrap:wrap;padding:10px 12px 0}.csh-quick button{padding:6px 8px!important;background:#fff0ec!important;color:#b83d1b!important;border:1px solid #f7b19e!important;font-size:12px}.csh-typing{padding:0 12px 8px;color:#64748b;font-size:12px}
.csh-support-page{width:100%;max-width:1200px;box-sizing:border-box;margin:2rem auto;padding:1.5rem;background:#fff;border:1px solid #e5e7eb;border-radius:10px}.csh-support-page textarea{width:100%;padding:12px;border:1px solid #cbd5e1;border-radius:6px}.csh-support-page button{padding:10px 16px;border:0;border-radius:6px;background:#ee5224;color:#fff;cursor:pointer}.csh-answer{margin-top:1.5rem;padding:1rem;background:#fff7f4;border-left:4px solid #ee5224}
.csh-kb-search{display:flex;gap:8px;margin:1rem 0 1.5rem}.csh-kb-search input{flex:1;padding:11px;border:1px solid #cbd5e1;border-radius:6px}.csh-kb-article{border:1px solid #e5e7eb;margin:8px 0;padding:12px}.csh-kb-article summary{font-weight:600;cursor:pointer}.csh-public-form{display:grid;gap:10px;margin:1rem 0 2rem}.csh-public-form input{padding:11px;border:1px solid #cbd5e1;border-radius:6px}.csh-public-form textarea{box-sizing:border-box}
.csh-support-grid{display:grid!important;grid-template-columns:repeat(2,minmax(0,1fr))!important;gap:24px!important;align-items:start}.csh-support-left,.csh-support-right{min-width:0;width:100%;box-sizing:border-box;background:#fff;border:1px solid #e5e7eb;border-radius:10px;padding:20px}.csh-support-right{border-left:1px solid #e5e7eb;padding-left:20px}@media (max-width:700px){.csh-support-grid{grid-template-columns:1fr;gap:20px}.csh-support-right{border-left:0;border-top:1px solid #e5e7eb;padding:20px 0 0}}